“ ...This is a time to push forward, faster and on all fronts: open up the system, break down its monoliths, put the parent and pupil and patient and law-abiding citizen at the centre of it. We have made great progress. Let us learn the lessons of it not so as to rest on present achievements but to take them to a new and higher level in the future...”
The Prime Minister’s speech to National Policy Forum 9 July 2005
IT-enabled Business Change
Since the publication of the first Transformational Government Annual Report in 2007, we have been building a library of short case studies, each of which details the real value that the combined work of the public and private sectors is adding in the improvement of public services.
We would be interested in receiving other case studies to share on the website. For further details on the process, please contact Sue Bateman
- Worcestershire Hub (Worcester County Council and HP) [PDF, 99KB]
- Classroom 2000 (Government of Northern and HP) [PDF, 81KB]
- Land Register Online (Land Registry and IBM) [PDF, 557KB]
- Planning Portal (DCLG and IBM) [PDF, 497KB]
- Whole Farm Approach (DEFRA and IBM) [PDF, 554KB]
- Pensions Credit (DWP and EDS) [PDF, 31KB]
- Payment Modernisation Programme (DWP and EDS) [PDF, 29KB]
- Jobcentre Plus (DWP and EDS) [PDF, 20KB]
- National Savings and Investments (NS&I and Siemens Business Services) [PDF, 103KB]
- UK Passport Service (Identity and Passport Service and Siemens Business Services) [PDF, 104KB]
- Smart City (City of Edinburgh and BT) [PDF, 37KB]
- Jobcentre Plus (DWP and BT) [PDF, 31KB]
- Integrated Communications Network Services – ICONS (DWP and BT) [PDF, 31KB]
- Defence Logistics Organisation Reform Programme (Ministry of Defence and Atos Origin) [PDF, 1.4MB]
- Transport Direct (Department for Transport and Atos Origin) [PDF, 1.2MB]
- Liverpool Direct (Liverpool City Council and BT) [PDF, 70KB]
- New National Network (N3) (NHS and BT) [PDF, 35KB]
- Suffolk Council (Suffolk County Council, Mid Suffolk District Council and BT) [PDF, 84KB]
- NHS Online Recruitment (NHS and Methods Consulting) [PDF, 34KB]
